Overview
At Dont-WorryStay, we are committed to providing our customers with high-quality digital products designed to deliver value and measurable results. Since all our items are intangible digital downloads, our refund and returns policy differs from that of physical goods.
Digital Product Refunds
Because our products are non-returnable digital files (eBooks, templates, dashboards, toolkits, and other downloadable resources), we generally do not offer refunds once a purchase has been completed and the files have been accessed or downloaded.
However, refunds may be issued under the following conditions:
- Duplicate Purchase – If you accidentally purchase the same product more than once.
- Technical Issues – If you experience persistent technical problems that prevent access to the product and our support team cannot resolve the issue.
- Incorrect Product Delivery – If you received the wrong product due to a system or human error.
Eligibility for Refund
To request a refund, you must:
- Contact us within 7 days of purchase.
- Provide proof of purchase (order number and email used at checkout).
- Describe the issue clearly so we can assist in resolving it.
Non-Refundable Situations
Refunds will not be granted in the following cases:
- Change of mind after purchase.
- Incompatibility with software/hardware that meets our stated requirements.
- Download or use of the product before requesting a refund.
- Misuse, modification, or unauthorized distribution of our products.
Exchanges
Exchanges for another product are not possible since all items are digital files. If you need a different product, you may purchase it separately.
Final Note
By purchasing from Dont-WorryStay, you acknowledge and agree to this refund and returns policy. Our goal is to ensure your satisfaction, but we also uphold fair use and protection of digital content.
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